Terms of Service

1. Service

Star72 provides APIs and a dashboard for sending and receiving messages, managing phone numbers, registering 10DLC brands and campaigns, and placing and receiving calls.

2. Accounts and verification

You must provide accurate business information. We verify businesses before enabling sending and may request documents at any time.

3. Acceptable use

Your use must follow our Acceptable Use and Messaging Policy, the CTIA Messaging Principles and Best Practices, carrier and Campaign Registry rules and applicable law, including the TCPA, the Telemarketing Sales Rule and CAN-SPAM. Spam, phishing, fraud and the prohibited content listed in that policy are not allowed.

4. Consent and your messages

You are responsible for the messages and calls you send, for obtaining and recording consent from every recipient, for honoring opt-outs and for keeping each number to the use case of the campaign it is registered to. You will give us proof of consent and help with carrier or legal inquiries when asked.

5. Fees and payment

Usage is charged at the published or contracted rates. Carrier and registration fees are passed through. Prepaid balances are required before sending.

6. Blocking and suspension

We may block messages, pause numbers or suspend accounts that violate these terms, carrier rules or law, or that show signs of spam, phishing or fraud, and will tell you why and how to appeal.

7. Disclaimers and liability

Message and call delivery depends on third-party networks and is not guaranteed. Our liability is limited to the fees you paid in the three months before the claim.

8. Privacy

Our Privacy Policy explains how we handle personal information, including that mobile opt-in data is never shared for marketing.

9. Contact

Star72 LLC · support@star72.com